As our lives get busier and we become more reliant on text messages and e-mail, voice mail is starting to seem a tad archaic (not to mention impractical if you're sitting in a business meeting or loud ...

Google has begun testing a service that will make transcripts of voice-mail messages and make them searchable. For now, Google will only offer voice-mail transcription to existing customers of ...

Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. Why listen ...