Most organizations require a trouble ticketing system. Whether it is for streamlining customer support requests, managing maintenance issues or scheduling work, a trouble ticketing system ensures that ...

A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...

A frustrated passenger has accused the rail ticketing system of being ‘ridiculous’ and ‘trying to catch passengers out’ after she tried and failed to buy a ticket online. Carla Francome, 47, has ...