NJ Transit, Newark Penn Station and customer service

Number of broken NJ Transit station elevators, escalators climb 12%; find out where here
For people in wheelchairs, parents with strollers and seniors with limited mobility, a broken NJ Transit elevator can torpedo travel plans.
Overhead wires cause delays in NJ Transit service in and out of N.Y. Penn Station
NJ Transit service in and out of New York’s Penn Station was running with significant delays on Saturday afternoon, the public transportation agency said. Service was initially suspended around 2:45 p.
NJ Transit touts new station and customer care improvements. Here's where to find them.
New customer service improvements are coming to some NJ Transit stations, including Trenton and Newark. NJ Transit CEO Kris Kolluri showed CBS News New York interactive kiosks and said Newark Penn Station will get a cleaning every night,
NJ Transit to Deploy Customer-Service Teams After Record Delays
New Jersey Transit is moving to improve the commuter experience at major transit hubs after battling rider criticism over its record-setting service disruptions.
NJ Transit launches plan to improve commuter experience
Commuters will start seeing cleaner, more secure major rail terminals and get better information under a plan announced by NJ Transit’s CEO on Thursday. The three-part program announced Thursday is among priorities Kolluri listed earlier this month.
NJ Transit rolls out new initiatives to improve customer experience and maintain clean stations
The New Jersey Transit on Thursday announced its latest initiatives to improve customer service for its more than 90,000 customers. The new plans will include the creation of customer and station care teams,
NJ Transit chief unveils new improvements at Newark Penn, Camden and Trenton stations
NJ Transit CEO and president Kris Kolluri unveiled an initiative to improve customer experiences at Newark Penn Station and other major stations.
NJ Transit bus strikes, kills pedestrian. Another person seriously injured.
One person was killed and another seriously injured after being struck by an NJ Transit bus in Newark early Sunday. The two ...
Governing7m
New Jersey Governor Aims to Modernize Transit Fleet
In his final budget proposal, Democrat Phil Murphy calls for replacing old and unreliable buses and rail cars.
NJ Transit Rahway Station elevator not working, stranding people with disabilities
NJ Transit's Rahway Station elevator did not work on Thursday, September 12, 2024, stranding three people with disabilities.
Murphy budget gives cash-strapped NJ Transit major infusion from new corporate tax
The first infusion of a new state corporate transit fee would more than double state aid for NJ Transit in the coming fiscal ...
International Railway Journal6h
Alstom wins NJ Transit bogie overhaul contract
US commuter operator NJ Transit has awarded Alstom a $US 25m contract to overhaul 209 bogies for its fleet of double-deck ...
‘NJ Transit Is Ruining My Life’: Commuters Reach Breaking Point With Aging System
Riders air a range of grievances with New Jersey Transit as trains and buses are snarled by crumbling infrastructure ...
Woman fatally struck by NJ Transit train near Rutherford station
A woman was fatally struck by a NJ Transit train in northeast New Jersey early Wednesday morning, officials said. The woman, ...
NJ.com on MSN3d
Today’s audio update: NJ Transit aims to improve service, penalties proposed for illegal weed, new tipping policy
Hey there New Jersey! Here’s your audio update highlighting a town tries to stop the spread of bamboo, NJ Transit tries to ...
News 12 Networks9h
The Toll of Commuting: NJ Transit's new advocate tackles rider complaints
Franck Beaumin, recently appointed to the role, relies on input to address service issues, News 12 New Jersey’s Tom Krosnowski reported in this week’s “The Toll of Commuting.” ...