Sporting new integrations, GoTo’s AI-powered receptionist provides dealers with more data and capabilities to support ...

MCP servers and AI browser plug-ins are widely used, but they can spell trouble for enterprise data management if not ...

By leveraging synthetic data and digital twins, the Cognigy Simulator can exhaustively evaluate AI agent performance before ...

Generative AI is now moving into agentic AI. Metrigy defines agentic AI as “an advanced AI framework that uses large language ...

A recent Netskope report shows how more organizations are prompting gen AI apps, which has led to an uptick in data privacy ...

Five9-Google power forward to meet customer demand for a solution that offers a migration path from off legacy or existing ...

Data without context is fragmented — it cannot be used to effectively train AI agents or set up an appropriate workflow for ...

Skilled agents often juggle billing systems, shipping partners, and CRMs at lightning speed, revealing common patterns in ...

Overcoming early pilot fatigue with agentic AI requires measurable productivity benchmarks, data readiness, and ...

The AI data cloud provider announced its intention to acquire Observe, benefiting data teams with unified analytics.

The continued partnership helps to increase data efficiency and governance for companies looking for insights.

Well known in the contact center space, Talkdesk is leverage its CXA platform to orchestrate across the customer journey, ...