Working with Upset Customers Online Class | LinkedIn Learning, formerly Lynda.com
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PG&E has warned more than 60,000 customers in Northern California that they may lose power during the heightened risk of fires, but some business owners say that an outage will cost them big money. KCBS Radio's full story is here: http://bit.ly/2OyglJI | KCBS Radio
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SMH: Customers Get Upset Over Purchasing Limit Of Mountain Dew!
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WORLDSTARHIPHOPPersist
Emotions significantly influence human behavior, and that means we have to deal with some big, often negative emotions in our customers. HVAC issues are stressful for clients, so the best thing an HVAC tech can learn to do is listen and empathize to help de-escalate the situation. Our latest YouTube video covers some de-escalation strategies our techs have been trained to use when dealing with upset customers. You can watch it at https://buff.ly/JzeSuPM or on our YouTube Channel! | HVAC School
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Service now! #Karen #impatient #retailnightmare #retail #rude | Shut Up Karen
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Karen demands a refund yet again, and let’s just say the drama doesn’t disappoint. This one’s a must-watch if you’ve ever dealt with an entitled customer! 🍔😂 #ShutUpKaren #KarenChronicles #CustomerServiceFails #PissedKaren #SavageResponse | Shut Up Karen
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Karen is mad about a product not working but chose to come in the store 25 days after the item was purchased #Karen #DefectiveItem #Entitled #Rude #CustomerService | Shut Up Karen
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